The bad news is that we should turn back once again and take a look at the way we work, forgetting for a moment about the technology we use to help ourselves. An agile process basically starts with a whiteboard and a pack of post-its, so any software tool can come and help only once the team establishes the workflow, knows it well and has it tested. They all can be viewed on a single screen, if we take some time to configure a compelling Jira dashboard. Trash KPIs and useless reports based on them are the problem, not the tools supporting such reports. Again, there are 200 additional reporting apps for Jira available on the Atlassian Marketpla ce which cover everything from advanced time tracking through Gantt charts to solutions allowing to create custom reports of any kind. The situation with reporting is kind of similar: if we accept the fact that products on the market come from their target audiences’ needs, we should take a closer look at the way we measure teams’ effectiveness first, and check if it encourages toxic behavior. Instead, people in charge of managing the project decide to keep the requirements top secret and let the devs blame the tool instead of the process. The devs need it to understand the global assumptions behind the project, start tinkering at the atom level, and integrate tiny bits of code into a working system. Let’s go through seven most common reasons why people say they hate using Jira, try to understand where this frustration comes from, and think of possible ways to turn it around into an everlasting love relationship.Īnother problem is having the right management software in place, but lack of transparency in terms of sharing the information with the development teams. But the more people get hands-on with the tool, the more diverse opinions appear on the web about both its general usability and specific features. Over 50,000 businesses around the globe use Atlassian Jira for this purpose and require at least its basic knowledge from their new hires. Because of that, this software has eventually become an unquestionable IT industry standard, and is now actively expanding to non-technical teams as well as personal use. As we tend to work in dislocated teams or a culture that encourages to use technology for communication, we spend a good chunk of our time in some kind of a project tracking tool. We spend at least one third of our lives at work, which inevitably makes us feel strong emotions. Love and hate are often two sides of the same coin, especially when it comes to someone or something we interact with every day.
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